claudia814

On 4/28/2023 at 8:11 AM, jack dcruiser said:

We have the premier package and after reserving our dining reservation in advance, my credit ca5d was still charged. After receiving the runaround from Princess, I am being told different ways to get the refund. All entail wasting my time on ship requesting the refund, including asking for the restaurant mgr, even though I dont know which reservation it is for and/or going to guest services. Was given 2 numbers to call one was a medical device sales call, not princess the other for my planner, which I dont have one. Anyone else experience this?

Where do you make your specialty restaurant reservation before you depart? It used to be so easy but now I don’t see the link for a reservation. Appreciate your response, thanks. 

On discovery now and so disappointed. Main dining room food took 90 minutes from order to table and was disgusting. I ordered yankee pot roast with teeny tiny squares of beef and a can of peas and carrots dumped on top. Never going back and will do buffet from now on!  We found a dirty glass in a drawer and my daughters next door found clothing in one of the drawers. And I have a collection of all the Princess ships we’ve cruised on my mantle but they don’t have a small replica of the Discovery. But, this is the 80’s themed cruise and the music, games, trivia and movies such as Airplane are fabulous. Glad my next two cruises are on Royal and Emerald. 

23 hours ago, Ellipooh said:

Saw this opportunity while scrolling news this evening.
 

Sailing coincides with a Big Birthday for me, and I went to book immediately. While choosing between an Interior or a Balcony (traveling solo so it’s a legit question), the screen glitched and upon return the pricing is no longer available - - for any cabin. 
 

I expect to find substantially increased pricing when the screen returns ☹️

Happy Birthday and enjoy your balcony! We’re excited and looking forward to this cruise too. I can’t believe how fast the ship has filled up once it was advertised. I already booked four excursions, I’m done and ready 😀. 

Dirty banana for sure!

Years ago on Golden Princess I was under the buffet, and the noise was from the chairs being moved around. I’ll never do that again! 

On 3/14/2023 at 6:31 PM, Paula_MacFan said:

I booked 2 excursions last week online using OBC for both myself and my husband.  Had no problems.  Put the excursions in my cart, clicked pay now, and it took the OBC off and I paid the small remaining amount with my CC.  

I was surprised to be able to book excursions for our April 2024 cruise. I booked online using our onboard credit and as previous poster said, I paid the remaining amount with my credit card. 

9 minutes ago, SCX22 said:

Try again tomorrow using the desktop version of the app. 

 

My mom ordered some add-ons she was unaware of when ordering her Medallion, so she cancelled the order.  The system took a day to refresh and she was able to place a new order.  The Ocean Medallion shop works better using the desktop version through the Cruise Personalizer.

 

If all else fails the Medallion App tech support should be able to help you.  Call the Princess customer support line and follow the prompts to the Medallion App department.

I feel so much better now, thanks so much!

I messed up and cancelled medallion order and now it won’t let me reorder. Is there a phone number for medallions to speak to someone? Thanks. 

6 hours ago, Rick&Jeannie said:

It does make for something of a long day...but it's an experience you'll be able to tell all your friends about!

Our worry about this excursion is locating a restroom. I doubt there’s one on the small boat so we’ll just wave to everyone. Sounds like a fabulous day!

Join us April 5th next year on Emerald for a Total Eclipse of the Sun cruise from Los Angeles through Panama Canal to Fort Lauderdale 😎. Enjoy the surprise!

I was just thinking I believe we can send our luggage through to our airport and receive boarding passes on the ship via American Airlines from FLL. Thanks everyone. 

I see where it says if you take the Princess bus to the Fort Lauderdale airport they drop you off between terminals on the Arrival level. There may not be porters available and you need to find your way to the Departure level. That sounds crazy! What do you suggest, taxi, are they available? I look forward to hearing from you. Thanks in advance. 

Choose the cruise, Manage This Booking, Check-In, choose which guest, Dietary Requests, enter email, Dietary Restriction for (pull down name) check Food Allergy, in the box I said “Lactose Intolerance. Please have lactose free milk for cereal and coffee. Also, no butter, margarine. Thanks.” 
 

On my last cruise I didn’t say that until I was in dining room so no lactose free milk. Every night dining room manager came to me with next evening menu and I chose what I wanted and they prepared lactose free. In the buffet I just walked in circles and didn’t eat anything. 
 

For my next cruise is in April I already specified Lactose Intolerance. And received an email stating such which showed up on my Travel Summary. The key is to keep eating in same dining room so they get to know you. Hoping for dairy free cocktails. I love a Dirty Banana cocktail so for that, I’ll take 3 Lactaid pills as I take my first swallow (worth it)!

*Also, on the Medallion app, go to Dining, Save, click Dairy Intolerance. 

Good luck and keep cruising! Have fun my friend 😋. 
 

16 hours ago, brisalta said:

If you send an email to dietary requests asking for lactose free milk they will stock it for you.

I just requested lactose free milk for cereal and coffee and was happy to see your post. Thank you. 

My PVP has asked that I always email her because when she’s sitting on the phone, she can readily see and read an email rather than going in and listening to many phone messages. 

Husband has changed to Platinum, but app still shows Ruby so I won’t order the Medallion yet. Is there a Medallion help line?
And if Im Platinum, is the Medallion $10 shipping charged supposed to be waived? Thanks for your help, I appreciate it. 

Thank you for the heads up. I guess they’ll redo the time for whale watching once we’re there since original time was 9 AM. Hope the rain holds out in San Diego for a terrific Sail Away. A rainy day on vacation is better than any day at work 😉! See you onboard 🚢. 

Our arrival only showed up two weeks prior but no departure times listed. 

Medallions just arrived for cruise in 10 days. Received an email they left Singapore then Hawaii and to our home. 

Hi Curlybelle. Our cruise begins January 29th and I got the email yesterday from FedEx that our medallions have left Singapore and are on their way. They’ll give me an expected date as soon as possible. Relax and enjoy your cruise. 

3 minutes ago, Rick&Jeannie said:

Don't worry about not being able to pick a time/group. NOBODY checks for that.  The general consensus is that this is just a way to spread out arrival times so that everybody does not rush the gate when they open.  Just plan on arriving at whatever time fits your schedule and in a relaxed manner.  NO STRESS!  We' done this for 18 cruises and it is absolutely not an issue.  Have a great cruise!

 

P.S.  I'm pretty sure we were on a previous cruise with you...I recognize your picture.  No clue which cruise it was, though.

 

Thank you so much for this information, much appreciated. You made me laugh when you said you recognized my picture because after boarding and having pizza in Alfredo’s a few years ago a gentleman came up to me and said he recognized me from Cruise Critic too. I love this site! Merry Christmas and have a healthy Happy New Year Rick and Jeannie. 

We’re 35 days away from leaving, and choosing an arrival time shows a zero and says there are no groups to choose from. Did I miss this or is it too soon to pick a time? Thanks in advance, Merry Christmas and Happy New Year cruising!

My PVP always adds the sharps container and distilled water to our travel summary summary when booking our cruise. 

I print my tags on photo paper and then put them into plastic holders that accommodate Princess size tags that close with a metal ring.  This is easier than wrapping paper tags around the handles. Purchased on Amazon I think, bought many years ago. A rainy day on a vacation is better than any day at work!  

Being that it would be in Brooklyn, which airport would you fly into? Thank you.