Dimitri_of_London

I am really curious if MSC still does FOD meetings at their European cruises. I was on MSC Musica last year and they didn't have FOD. Going on Bellissima later this year and wondering if there will be one. Or should I request it in advance/on the first day? Does anyone know/have any experience with requesting/expressing interest in FOD meeting? 🙂

11 hours ago, Bigmike911 said:

Dimitri, don't expect any thing near perfection from the Cunard Web Site. By the way I posted the initial news that White Star Luggage had been eliminated and the new organization substituted. Several folk on the board said they had good experience with Luggageforward.com and I did a test booking for my September voyages. The price came out a bit lower than White Star used to be and I selected additional insurance and over night return of the suitcase. Keep your fingers crossed. 

Hey Bigmike911, thanks a lot for the info. Sorry for the duplication - I didn't see your message about this. Great to hear that you had a good experience with LuggageForward. Indeed, I will keep my fingers crossed! 🙂

14 hours ago, Host Hattie said:

I'm not sure how famed it was, it was DHL under another name when I used it !

Cunard are just changing providers.

 

Welcome to Cruise Critic

I'd disagree. They don't just change the provider - they remove the White Star Luggage Service brand. Symbolically it's very important, IMHO.

2 minutes ago, bluemarble said:

This earlier thread on this topic may be of interest.

 

 

Thanks a lot for the link! Sorry, I couldn't find a message saying that it was closed. What confises me is that White Star Luggage Service is still advertised on Cunard's website and Voyage Planner... Anyhow, seems like another piece of history and legacy is fading away...

Hi All,

I was looking forward to using the famed Cunard White Star Luggage Service, but after emailing them, I got the following reply:

Hello,

Thank you for your inquiry regarding Cunard Line's White Star Luggage Service. Unfortunately Cunard Line’s White Star Luggage Service will no longer be provided.   We will be using Luggage Forward for all future voyages.  Please contact them via website provided:  https://www.luggageforward.com/

Contact phone numbers are also provided on given website

Warmest Regards,

Cunard Line

White Star Luggage Service

Dept Email: whitestarluggage@cunard.com

Ph:888-491-0774 (US)

Ph:02039 013 080 (UK)

Not sure what else to say here except... what a shame!