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Mt Lassen

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Posts posted by Mt Lassen

  1. I recently saw this under the listing for different types of Cruise Cash any ideas?  The description wasn't clear to me. I'm not sure why anyone wouldn't buy regular cruise cash since it can be used for anything.

  2. 1 hour ago, chubbypiggy said:

    Sounds like you booked directly with Princess.  I wonder if it is because I booked through a TA.  For my 1st adjustment, my TA called Princess and refared.  Adjusted 3 weeks ago and no credit showing on my credit card account yet.  The 2nd adjustment was done last week, this time, my TA used Princess Chat.  The agent on the Chat agreed to adjusted the price again but informed my TA that will be the last adjustment and the Princess Chat agent changed my booking to "non-refundable deposit" meaning no further price adjustment.   

    Yes I booked directly with Princess.

  3. I refared my upcoming cruise on the Majestic four times after the final payment date. The first time I used chat and asked for OBC, but he said it couldn't be done. The refund was back to my credit card in three days. The second one I called and the agent was able to apply the fare reduction as OBC. The third and fourth ones I used chat. Once again the chat agent said it couldn't be applied as OBC. After three weeks I hadn't received a refund. I called and asked to have it applied as OBC. The OBC showed up in my onboard account immediately. There was never any comment about not being allowed any further reductions.

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  4. 17 hours ago, kiwimum said:

    Go to your account on Princess.com.   Open the cruise you are looking for the transfer,  scroll down to Travel (the same place you book air).   Scroll down and Transfers is an option.  Select the direction you want the transfer.
     

    I've done that. The drop down menu just repeats no transfers. 

  5. Several months ago I booked flights using EZ air for a February cruise. At that time I didn't plan on using Princess transfers. I have since changed my mind, but I can't find where to purchase them. On the flight page in the Personalizer there is a drop down menu with our names saying "no transfers purchased." When I click on the drop down menu it just repeats the no transfers statement without an option for purchase. I've searched the website for different options for purchase but have found none. I've also tried using my tablet and phone with no success. Because of the long hold times I'm trying to avoid calling Princess. I'm past final payment and the flights have been ticketed. I would appreciate any help. Thanks 

  6. I was able to upgrade from a regular balcony to a premium balcony for the fare difference of $20. Both fares were casino rate. However, I lost the drinks on us while playing when I changed cabins. The drinks on us didn't matter to me. This was also after final payment.

  7. Carnival canceled my Hawaii cruise so I moved the deposit from that one to a cruise in April 2021. I canceled the April cruise last month and was refunded my deposit without any cancelation fees. My PVP explained that because I was canceling a cruise with a deposit from a cruise Carnival had canceled I was entitled to a refunded with no cancelation fees.

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