mh53j_fe
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Posts posted by mh53j_fe
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I just got off a chat with Viking. We cancelled our Grand European Tour on March 31. I was told when I cancelled we would receive a refund by April 22.
I am including below the response from Viking in my chat window:
"On the 31st of March is you requested for the refund. On April 11th the time line has been updated/modified to 45 days for all refunds/returns on credit cards or echeck payments."
All refunds are now taking 45 days to show up in your bank accounts!
I pressed the person I was talking to to better understand why it is taking 45 days. Viking is blaming the banks which I find really hard to believe. We may never go with Viking ever again.
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Thank you margu for your review.
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My wife Kathy and I are on the Viking Grand European tour, Budapest to Amsterdam from May 10 - 24 2020. We are really interested in the optional excursions where you ride a bicycle. I haven't found any reviews for these tours. If you have taken any bicycle tours on this trip, I would love to hear your review. Thank you!
Passau: Tour Bavaria by e-bike
Wertheim by bicycle
Cologne by bicycle
Kinderdijk windmills by bicycle
Cancelling your river cruise with Viking
in River Cruising
Posted
Received the refund today for the amount we paid via ACH. Waiting now on Viking to credit our credit card for the remainder of the amount.