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Kriazerie

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Posts posted by Kriazerie

  1. 5 minutes ago, sandebeach said:

    I had that happen several times yesterday morning. I called back around 3 PM and was finally able to get connected and talk  to an agent. I called again today around 10 AM and was surprised when I got through right away to an agent. 

    Sorry to hear you had the same trouble, but relieved it's not a problem with our phones or connection! 

    • Like 1
  2. We've been trying to contact the casino for a couple days now. We get through the automated process and are put on hold. But when the phone rings (as if someone had picked up) there's no answer. This has happened on both my phone and my girlfriend's phone. 

    So far we've tried these numbers:

    18885612234

    18662133116

    18665197225

     

    We're getting the same problem on all numbers. Any ideas what's going on? Is this happening for everyone? Are there any other numbers or ways to contact the casino we can try? 

  3. We're usually loyal RCL cruisers, but Carnival is the only line with short cruises out of California, so we're trying something new! I have a few questions though... 

     

    1. Can you cancel and rebook excursions bought online? Are there any restrictions on this? 

     

    2. We are on a 3 night cruise, when would chefs table typically be? Or do they have them every night?  

     

    3. Are prices typically better online, or is there ever a benefit to waiting until we're on the ship to book (excursions, chefs table, spa, etc.) 

     

    Thanks so much! 

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