tpnladybug

Thank you TravelE, I will try that approach (call #4).  I will let everyone know how it turns out. 🤞🤞🤞

Thank you Saint Greg. That post was very interesting and informative.

Absolutely csm5986142.  I will keep you posted.

Thank you Riemercruisin.  That is all I wanted Carnival to do, is let me know the time frame.

Thanks, BlerkOne for your comment.  Yes, the Fly2Fun department is who I called for help (3 times) but have been unsuccessful in getting an answer as to when Carnival will pay for the flight tickets that already have a confirmation number.  From what I understand, I have to contact the Airlines to upgrade my seats, not Carnival.  Am I being told incorrectly?

I am trying to understand the process when you book your cruise, airfare & transfers through Carnival Cruise Line instead of a travel agent.  Our final payment was not due in April I made the final payment on January 30th.  Received my receipt paid in full.  We have decided we want to upgrade our seats on Delta and return flight American Airlines.  I contacted both and they are saying they see our confirmation but the tickets have not been paid for so I can not upgrade until the tickets are paid for.  My question - when does Carnival Cruise Line pay for the airline tickets they book?  I spoke with "customer service" at Carnival 3 different times and they are giving me the run around.  Any suggestions on how to get our seats upgraded on Delta & American?