Ltss

On 4/28/2021 at 10:39 PM, ziggyuk said:

 

This has been covered several times, everyone has the premium package so it won't be an issue, they have not updated the wording.
Confusing but nothing to worry about.

I'm sure they will have to scan the cards for their sales records, also some people will upgrade to premium plus.

 

Check your booking confirmation - under the bit that states all your gratuities have been applied it should say AUREA EXPERIENCEUPGRADE", which is the complimentary drinks upgrade to the premium.

23 hours ago, Ltss said:

I am so glad I found your thread. We booked Aurea and our confirmation stated the easy drinks package, but also mentions Aurea Experience Upgrade so I have just reached out to them for clarification. Fingers crossed they give me the same answer!

They have confirmed we get the premium package - they obviously haven’t updated their booking templates but all confirmed by email. looking forward to sampling the wine list again!

On 4/9/2021 at 6:43 PM, Addicted2Ships said:

Finally got a response from MSC, after speaking to them this afternoon and chasing at 17:30 for my email....

 

"Good afternoon

Thank you for contacting MSC Cruises.

Regarding upgrade to the Aurea experience I can confirm your upgrade to the Aurea balcony will be inclusive of your complimentary Premium drinks.

The paperwork may reflect as "AUREA EXPERIENCE UPGRADE", which is the complimentary drinks upgrade to the premium."

I am so glad I found your thread. We booked Aurea and our confirmation stated the easy drinks package, but also mentions Aurea Experience Upgrade so I have just reached out to them for clarification. Fingers crossed they give me the same answer!