bearkeley

Thanks all...I got a call this am confirming they received my refund request and will be processing soon.  Glad to know it isn’t a reflection on their guest services aboard.  Looking forward to a 15 day trip!

First time cruiser on NCL - can someone tell me how long it normally takes to process and how you are notified?  I sent my forms a month ago and have followed up but still no reply other than the auto reply saying they will get back to me in 24 hours.   If this is how they treat shareholders, I’m a bit concerned about the cruise experience?

We travel 6 months out of the year, but new to cruising, other than a one week Carnival Cruise several years ago.  Because we travel so much, we need to make sure we are either traveling within our budget, or getting a great deal on a bucket list trip.  However, in looking at prices for cruises, we have seen major promos on website that expire in x hours, only to see later that the promo reset and it’s still on.  On the other hand, I’ve seen posts where people get OBCs or lower rates if prices drop.  How do you know if you are getting the best rate?