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snowinthecaribean

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Posts posted by snowinthecaribean

  1. We are on the Royal now and my laymen guess is that is was a suicide. They railing where is tragic event took place is about three feet deep and 4 feet high. If you tried to throw someone overboard at this spot you would have to pick them up  to about 5 feet and throw them about 4 feet to clear the rail. It would be very hard (although I guess not impossible) to throw someone over this rail. It would take a lot of struggle, it would not be a simple "push" over board. I am basing this off of reports that it happened from deck 16.   

  2. This was just a simple 7 day Caribbean cruise. I get a penalty for a straight cancellation but this was just a date change. So my question again is why the penalty for a good customer trying to re book. I know I am not explaining my question clearly but what does it cost the cruise line to cancel and re book after a certain date???

  3. We had a cruise booked for November of this year but something came up and we wanted to change to a different cruise. Same month, same room just a couple of weeks later. When I call Princess I was told that I could not change the cruise because if was after the June non cancellation date. I assumed it is just a couple of key strokes to cancel one cruise and book another but Princess refused to do it without us losing our deposit.

     

    Does anyone know why Princess is so stuck on this??? Is there something in their logistics that makes it impossible for them to do this after a certain date. It just seems like bad customer service in this day and age. This would have been our 10th cruise with Princess but now we have to look elsewhere.

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