on wednesday we requested FCC (100%) for the seaside 3/21 cruise (before it was officially canceled)
we already received the taxes/fees refunded to the CC used for payment
the offer now is for 100% cash refund or 125% FCC . . .
we resubmitted the form for 100% cash refund since the cruise is canceled (obv)
1) what are the odds they refund us in full?
2) since the "Plusgrade" was paid using a different CC, will they refund each amount to the specific card?
Hello. We were a group of 8, and were booked on the Seaside for 3/21 embarkation. I cancelled 3 rooms late Saturday evening (1.5 hr wait on phone), and we received our refund).
My parents cancelled earlier this past week, before MSC cancelled the cruise, and they received their FCC. They just got off the phone a few minutes ago, and asked MSC to cancel their FCC , and requested that they give them their refund instead. MSC honored their request with no problems.
***** MSC: US Cruisers ***
in MSC Cruises
Posted
Hello. We were a group of 8, and were booked on the Seaside for 3/21 embarkation. I cancelled 3 rooms late Saturday evening (1.5 hr wait on phone), and we received our refund).
My parents cancelled earlier this past week, before MSC cancelled the cruise, and they received their FCC. They just got off the phone a few minutes ago, and asked MSC to cancel their FCC , and requested that they give them their refund instead. MSC honored their request with no problems.