My experience is they are all over the place on offers and also on comped cruises/casino rates. I have gotten exactly one email with a free cruise offer. That was two years ago. I’ve also booked three more comped cruises by calling the Blue Chip Club. I also managed to book a comped cruise on board earlier this year. Now I’m trying to book another and being told I can’t even get a casino rate. My play has been pretty consistent on each cruise. There’s not a lot of transparency into how it all works with Celebrity.