We were on the Island Princess world cruise beginning January 19. January 20 my husband got an infection in a toe. Went to medical Saturday. They began IV antibiotics and said he would have to see a vascular surgeon when we arrived in Honolulu onJanuary 24. We were medically disembarked in Honolulu and went to a hospital. About 4 hours later my husband’s toe was amputated. We’re still in the hospital, waiting for at home medical to be arranged before being fit to fly home. Care assistance at AON Insurance calls everyday as do Princess Family assistance. Both cruises have been canceled - 100% penalty for 1st segment and 75% for 2nd segment. I’m looking for tips on filing a claim for primarily the cruise fare. We think the bill for ship’s medical was reasonable and thought the entire medical staff were outstanding. The doctor on board was kind, knowledgeable and empathetic. Couldn’t have asked for more.
We are looking for tips etc. on getting a claim filed for the penalties from Princess. Obviously it’s a large amount for a world cruise. Thanks for any advice.
