Maybelle mom

Oh, Baynanno, that’s terrible.  I hope you get compensated for your cancelled cruise.  

My question was for those people who got FCC, though. I was wondering if any of them were in a quandary. That’s the position I’m in.  Far less awful than your’s Baynanno, but irksome nonetheless. 

Hi. We received 50% refund and 50% future cruise credit for the May 26 Barcelona Quest cruise.  Under normal circumstances we have a great time on cruises, so I’m not here to knock them.  But, due to obvious issues pertaining to coronavirus, we don’t have ANY enthusiasm about booking a cruise with our FCC.  Does anyone have any insight into whether we have any options in regards to using or losing our fcc?

4 minutes ago, Cahpek said:

 

That's interesting that you received 50 percent FCC and 50 percent refund. I had thought Azamara only gives 100 percent FCC/credit and 0 percent refund. How did you managed that? Did you purchase the ticket directly through Azamara ? 

I have read about the only FCC policy, but we canceled about a week ago and it was 50/50. My question is really about documentation.  How is FCC documented and what records do we get and what does the cruise line get?

Hi.  We cancelled an Azamara Quest reservation for May 2020 and are receiving 50 percent FCC and 50 percent refund.  Should we expect any kind of documentation for the FCC? So far, we just got a one-sentence explanation from our large, domestic travel agent.