haiyez22

4 hours ago, poffles said:

 

I know you disputed with your CC and got the refund, but did you ever get it from NCL?  I am still waiting and now over a month.  I have nothing that specifically shows the cancellation of the prepaid stuff other than a new receipt with those items no longer on the booking  ... so frustrating and ridiculous at this point.  I know there are bigger things happening all around and this is minor in comparison ... but when I see new business still happening with NCL ... grrr.

Nope, still haven’t gotten it back from NCL.

I am scheduled in August. If the ship sails, I’m going.

So I guess it will take me surviving until August...

I’m in the same boat, canceled prepaid stuff on 3/9, was told 7-10 business days.

7-10 business days came and went with nothing. Finally got tired of waiting on Friday and disputed the charge with American Express. AMEX credited the money back to my account within a couple of hours.

5 minutes ago, Liljo22 said:

What are you disputing?  NCL had not cancelled cruises as of 3/6.  If you cancelled under POM, you would only be getting FCC.  

We canceled before the POM policy went into effect specifically so we could get prepaid charges refunded to our cards and not wrapped up into FCC.

20 minutes ago, mnsweeps said:

 

Me too disputed. When did you cancel? I cancelled on March 6.

I called on March 9 to cancel the thermal spa pass and shore excursions I had prepaid for.

On 3/24/2020 at 6:57 PM, haiyez22 said:

Canceled my thermal spa pass and two prepaid shore excursions on 3/9. Was told they’d be back on my card within 7–10 business days.

 

Still nothing. Will dispute the charge with AMEX if I don’t get the credit by Thursday.

As of today, I had still not received the credit.

My impatience got the best of me and I disputed the charge with AMEX. 

Got an email from AMEX within a couple of hours saying they’ve credited my account for the disputed amount.

Canceled my thermal spa pass and two prepaid shore excursions on 3/9. Was told they’d be back on my card within 7–10 business days.

Still nothing. Will dispute the charge with AMEX if I don’t get the credit by Thursday.

My cruise is through MyVEGAS as well.  Nice to hear that there is some flexibility in the rebooking.

Are the water slides still open?

I am scheduled to cruise on the Escape on 3/21.

I'm like a chicken running around with my head cut off going back and forth on whether to cancel or not. As of now I am planning on going.

I'm not afraid of getting sick, I just don't want to get to Miami late Friday night and find out the cruise is canceled or something like that. I just want a fun vacation!

36 minutes ago, JinxyB said:

I’m on Escape now- they stopped all self- service in the buffet the other day.  Don’t know why it never started that way on day 1.  I have not heard what a code yellow is, but I’m assuming it’s the increased sanitation?  No issues otherwise regarding the ship.  We tendered to Harvest Caye yesterday because the pier is under repair. We are also tendering to Cozumel tomorrow, which is a bummer.

Sorry, I'm a newbie. What does "tendering" to a port mean?