Kafffy

Good news - all but $100 has been refunded to my cc. The remaining $100 was paid on a different cc so I will need to track that down. Here’s a timeline:

3/10 cancelled cruise and request refund through TA

3/25 Celebrity says refund processed

4/1 transaction date on my CC refund

4/5 posting date on my CC refund

4/6 actual date the refund transactions and amounts were shown on online banking 

I did not dispute the transaction with my cc company 

Nope, it's not the credit card companies that are backed up. My flight refund from Delta posted within 2 days of calling them to cancel. I'm approaching week 4 of waiting for my refund from Celebrity. High volumes or not, what concerns me is that I have not heard of a single person that has received a refund. Something isn't right 

I called Celebrity this morning and got through with no wait time. The agent said my cruise cancellation was processed on 3/10 (the day I cancelled it through my TA), and that she shows the refund as posted on 3/25. She says it has left their system so I guess I just sit and wait for it to show up on my cc

Cancelled on 3/10 through my TA. As of 3/29 still no refund. I don’t understand why it is taking so long. Airlines are just as busy too. I cancelled my flight on Delta and received a refund within 2 days.