pointsaddict2

Just wanted to give my update here

My mom had a cruise for 3/20, which was cancelled on 3/12. I called for a refund that same day.

I called every once in a while for an update, but nada. Then in June, I got an email that it could take another 3 months, so my mom decided to file a dispute with American Express. And we now have our refund 😃

Just updating. I called for a refund in March the day the cruise was cancelled and have been calling every once in a while to get an update on the refund. Just called today and after the person looked into it, I got an email saying that I should get the refund in 60 days. Since there's no way I'm waiting another 2 months on top of the 3 months I already waited for, I called again and they said it was in processing.

I'll give it another 2 weeks and if there's nothing, I'll file a chargeback. On the bright side, I got my globus refund and am now just waiting on msc and ryanair.  Fastest refunds (for the family) have been Alitalia, KLM and Oceania. 

On 6/2/2020 at 1:15 PM, pointsaddict2 said:

Has anyone gotten a refund for a European cruise?

My mom booked with MSC USA for a 3/20 cruise. Called for a refund 3/12, but we haven't gotten anything yet.

 

Thanks in advance!

Still nothing. Will probably call again next week.

I'm also waiting on a Globus refund from 3/25 so ::fingers crossed::

Has anyone gotten a refund for a European cruise?

My mom booked with MSC USA for a 3/20 cruise. Called for a refund 3/12, but we haven't gotten anything yet.

Thanks in advance!