arvlv
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Posts posted by arvlv
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My husband and I have had to rebook with them (now on the 5th rebooking.) I have tried talking to the assistant to the President and she gave me lip service and kept calling me "Ms. Amy", very condescending in my opinion.
I have asked and told them we are a captive audience and they can rip off their passengers with "mandatory" shore excursions. If more of us complained to them, it might help. It's a scheme for them to make more money in what they lost during lockdown.
I have emailed the assistant again asking if they are going to change their policies, no reply as of yet. Hopefully will hear from them soon. Thanks!
Book your excursions NOW!
in Windstar Cruises
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Yes, they are truly ripping us off and we will not do their "shore excursions" and be help captive! It's awful customer service.