Crackin cruisers
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Posts posted by Crackin cruisers
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Thanks for confirming.
I called the main number and said “agent” several times to get to a human as I had several topics to address that were specific and not in the FAQ or other self serve areas. I’m guessing it was a regular reservations person.
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Quick question for repeat Holland America Cruisers, especially post-Covid:
We purchased the Have It All (HIA) package recently and are trying to apply HAI credits to existing dining and excursion reservations. When we call Holland’s customer service, they say they can’t change the form of payment from credit card to Have It All credits on the phone without cancelling the reservations first. That would effectively lose our reservations and would put us on wait lists for the same events in some cases. The customer service agent on the phone says that we can, however, make this change from credit card to credits without losing our position once on board.
Does anyone here have experience with this and what can we expect?
Thanks!
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Thanks for the reply. Glad you enjoyed your trip. Our itinerary sounds similar to yours, so we will be sticking to our plans.
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I did. It seems much better than many of the others and I want to confirm if it’s really that good or if there’s a ‘gotcha’ or an error. Thanks
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Has anyone on this board sailed Caribbean Princess in cabin E406? How was the view? Any photos you’d be willing to share?
Thanks in advance.
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We had this problem for our May 4 sailing for one of us. After 4 tries and several calls with 30-45 minute hold times, Celebrity finally accepted the card upload for J&J Vax. Pfizer was accepted on the first try. Not sure if the fact that J&J was a one shot (vs 2 for Pfizer) was a problem or something else. Was unable to get an answer to what the problem was from phone customer service. Wish you luck.
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They were 7 and 9 on the May 4 cruise.
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Lobster tails were offered in the MDR as well.
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Great idea! I had thought the Grand Class ships were configured slightly differently from the Caribbean Princess (per Wikipedia), and thought that there may be subtle other changes. I checked the website I referenced above, and while the photos show some variation ship-to-ship, it does seem acceptable for our style cruising.
That said, if anyone had a photo from their trip to share, we would love to see that as well.
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A favor to ask. We are cruising on Caribbean Princess in 2023 and currently booked for an obstructed view oceanview cabin in E406 based on the images found at https://www.cruisedeckplans.com/DP/deckplans/ov.php?ship=Caribbean-Princess&cabins=E401-E425
We would like to get feedback on whether the view shown there is accurate (I found a post elsewhere that implied it may have been mixed up with another cabin)... If you have sailed on Caribbean Princess in E404, E406, or E408, could you let us know if the view in the above website was more or less accurate? Bonus points for sharing actual photo of the view.
Additionally, if you have sailed on any of the Emerald deck “E” cabins and were generally happy with your view, please chime in as well.
Thanks in advance!
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@wendyp247 I know it’s been a year, but how was the obstructed view in E406 in your opinion? Based on the images on the website listed earlier, it did seem like a good compromise. We are considering the same cabin on a future cruise.
Changing Form of Payment From Credit Card to Have It All Credits Without Losing Position
in Holland America Line
Posted
Good idea!
I tried and got the same explanation. The only way to change payment form is to cancel the existing booking and create a new one. This means that if the slot is not available or waitlisted, I need to choose a different time (dining) or be waitlisted on the excursion I am already booked on.
I am heartened to hear that once we are on board, the change can be made without impacting our existing reservation except payment form.
Thanks!