Fun4Brenda

First of all both cabins were booked with one credit card at the same time, same last name, immediate family with a "request" not a guarantee, for nearby cabins & same dining times. There were cabins available nearby & on the same deck, I counted over 10 nearby same categories. Not only were we assigned different decks, we were also assigned different dining times. 24 hours after booking I was assigned these cabins, 35 days before sailing. Carnival was contacted to see what could be done, if anything, about the dining & cabin concerns. The only reason I mentioned being platinum is because like many other loyalty programs there are some perks. I UNDERSTAND what a guarantee is, and yes, I got two OV guaranteed rooms. My issue with Carnival was with offering to downgrade and being asked to pay $300 for a lower category when cabins were available. The situation has been remedied and I am glad the administrator deleted so many of the hateful remarks. I have nothing else to say. End of story.

Unless things are changed, I have traveled with immediate family before & had never had this issue. The reservations were linked together & we had rooms nearby. The kicker on this deal is one of the family members may need assistance during the cruise and if so we would have to scramble up a deck or so in case of an emergency.

Booked two cabins at the same time, oceanview guarantee, traveling with immediate family. Carnival has assigned us cabins on separate floors, isn't that nice? One is a category 6B & other 6C. Even offered to take the lower categories as long as the rooms are nearby, don't even have to be next door to each other. For $300, they will downgrade us. Have been on over 25 plus cruises, 15 with Carnival, and I am a platinum carnival member. Totally aggravated with Carnival & their greediness.