SeaLegsAl

WE did a RC cruise recently from Barcelona. There was nothing at the port but at the airport there was a 15 minute test centre. 

I'm sure there are others around Barcelona also but this I know is there (well was a few months ago).

It is located in the departure terminal, not arrival terminal. 

On 5/20/2022 at 3:20 PM, Mark_T said:

The delta is already $15 I think, $69 vs $84?

 

Prices are a real mess though with a lot of variations between cruises and ships depending on where they sail from and which country you book from...

 

We have these options on our New Zealand cruise early next year...

 

I don't even see the ability to upgrade from classic. 

Our holiday is next may and the best I got, after 45 mins on the phone, was it would cost us £500 each to upgrade for a 10 day cruise.

I can upgrade on the website  from classic alcohol to premium non alcohol however... 

I just called up and asked for an upgrade price. Couldn't upgrade just the drinks from classic to premium as she said it might be too early as it was not on the system (1 year out).

However, I could use the "elevate" package upgrade which came in at a stagger £500 per person for a ten night cruise (£50 extra per night for clarity). Think I'll stick to Bacardi and hope for a better deal closer to the departure date. 

Also noticed the UK website is now allowing cruise only deals if you call them, similar to the US site now.

3 minutes ago, Mark_T said:

What you should see when the promotions are unpacked is that the invoice shows the gratuities being added and then a full discount applied to balance them out.

 

What tends to happen is they get added early on and increase the invoice total, until the promotion gets unpacked so mistakes can occur.

 

As long as you've paid what you should have just ignore that part for now.

That sounds like the invoice, unpacked, that we received. An addition of a gratuity charge, followed by a discount for it of the same amount. 

It just worried me that I could see them on the online reservation screen. Probably just the online side not being synced. 

My last cruise was on a RCC and the drinks package had tips included but every day I was charged.

It gave me something to do every morning reversing everything,  and I got to know the guest services quite well 🙂

17 minutes ago, Mark_T said:

Just check that what you have paid makes sense.

 

I made a new reservation earlier this week and the initial invoice shows the correct amount owed, but if I look online it shows the amount plus the gratuities, if I made the final payment now based on that number I would be overpaying...

 

The amount on the invoice matched the amount I needed to pay. It just had the gratuity section editable, with a gratuity amount as a pre-pay. 

It would have allowed me to take it off, possibly. 

I just paid the full amount as everything matched and presumed that was just a weird way they did things. If anything, I possibly shouldn't have seen that section, as I'm on an all-inclusive deal.

2 minutes ago, Mark_T said:

That will vanish once they 'unpack' the bundle of promotions under the 'Always included' package.

 

This can cause problems if it has not been done by the time you are making final payment, but usually easy to resolve on the phone if they will unbundle the promotion manually.

Ah, I have made the final payment!!

i've a feeling I have a long call wait to sort this out. Think I may just wait till 90 days however, as it may be down to the final payment date situation with drinks upgrades also. 

It was supposed to be easier having everything included 😄

Thanks to everyone 

So no upgrade until 90 days then, and possible not even after that! So the best solution is to ring them up. (I also can't upgrade to elevate or indulge online).

I may give them a call, I rang up originally. So I'm used to the waiting times 🙂

One last question, sorry if I've kinda high jacked a thread, when I go to manage bookings, there is a gratuity section under the “Reservation Details” section. It has :-

Gratuities

£235.60 GBP

That seems a bit odd. Does that just mean they've been paid, or I'll be asked to pay them  at the end (Everything is supposed to be included). If I click on the edit button, it says I can take them off (not wanting the argument over this). 

It seems odd they are there, I'm fully paid up, but I wonder if I will need to pay extra for an  all-inclusive tips included holiday!! 🙂

3 minutes ago, Fly and Sail said:

 

PMNA is usually $22/day and I think that's very reasonable.

Hi, 

Thanks for the reply. It seems a little expensive given I have the classic alcoholic package right now, especially as everyone seems to be saying an upgrade from classic to premium (alcohol) costs the same and includes non-alcohol. 

I think I'm more interested in why I can't upgrade the classic alcohol package to the premium. That's really my question 🙂

When I log into the site (well it's down for me at this moment). 

I'm unable to purchase a premium drinks package. I can purchase premium non-alcoholic (For £16.28) , but no premium drinks. Seems expensive for the non-alcoholic drinks.  

I booked an inclusive free classic, wifi and tips package.

Is this how it is supposed to work? I'm sure I saw a post saying you need to wait till closer to the time for an upgrade, but that seems a little crazy.