BigPapaGato

NCL Prima

thank you kindly

Yup that’s the plan.

Ok

I looked up the definition in Webster's Dictionary for you. Neither mentions fraud and I'm leaning towards the second definition being more related to my current situation 😉 bait and switch noun Synonyms of bait and switch 1 : a sales tactic in which a customer is attracted by the advertisement of a low-priced item but is then encouraged to buy a higher-priced one 2 : the ploy of offering a person something desirable to gain favor (such as political support) then thwarting expectations with something less desirable https://www.merriam-webster.com/dictionary/bait and switch

Would I deserve compensation if the error was corrected after 3 months?

Mistakes do happen, that doesn’t mean that NCL shouldn’t be held accountable for them. They reversed everything (except the charges which are still pending) in a timely manner as you put it but I’ve been waiting for months hoping for the last minute upgrade - 5 hours, 5 days or 5 months… the disappointment is still the same. It feels like a bait and switch. Additionally now it looks like there’s some sort of error with my account and none of my upgrades are eligible now. This contradictory information adds to our frustration and raises further questions about the integrity of the process. I did get the original cabin back.

Well that's the weird part. I received the email but I was also assigned the new room. I received the email confirmation for that part and on my account it showed that I was in a new cabin. That's the fishy part regarding the whole situation. I asked for some follow up and specifics as to how this could have occurred. I'm not asking for a handout but I agree that I should be given some sort of compensation.

Sailing on our cruise in 3 days. We submitted a bid offer from an interior cabin to a regular balcony. I received my confirmation email today that our offer was accepted. We were charged for the upgrade and assigned a new balcony cabin. 5 hours later I receive the following email from NCL: "Dear Valued guest, We sincerely regret to inform you that for your reservation mentioned above, the “Offer Upgraded” email was sent in error, the reservation has been reverted to its original cabin and the charge for the upgrade will be refunded. Your bids will all still be considered should inventory become available between now and the close of the program. We sincerely apologize for any inconvenience." The best part is that when I go to the upgrade page. All of my upgrade offers are gone and the page says that I am no longer eligible to upgrade. Anyone been in a similar situation?