Mdrg12

27 minutes ago, cmich068 said:

 

Pick Entry by Marine, Country of Original Departure Canada, Port of Entry Vancouver, use the same date and time for embarkation and arrival in Canada, then pick your ship, enter cabin number, and go through the rest of the prompts. 

 

It's clumsy because ArriveCan was not designed for this purpose but the government still saw it fit to require it to be used for departing cruise passengers. 

 

 

Thanks for your reply, that’s what I’ll do. Whatever it takes to keep everyone happy so we can go on our cruise!

49 minutes ago, Fouremco said:

Viking should accept your original proof of vaccination that you had to upload to ArriveCAN. As you say, the app was never set up for this purpose. Imagine how ridiculous it is to insist that a Canadian taking the cruise make an ArriveCAN submission instead of showing their Canadian proof of vaccination.

 

That said, if they insist on an ArriveCAN receipt, just show them the one you have already received for entry into Canada on the 30th.

 

I completely agree with you. I don’t think they did their homework on the current requirements. Viking just updated all their requirements on 6/24 and are still requiring the marine arriveCAN receipt 72 hrs before boarding. If you talk with a Viking customer service agent they just say they can’t change company policy.

We are flying from US to Vancouver for a Viking cruise one way to Alaska. Flying up on 6/30 with 2 nights in a hotel, cruise leaves on 7/2. We need to do arriveCAN for the flight to Vancouver which I already have the receipt for. Being told by Viking that we are required to do a second arriveCAN to prove vaccination within 72 hrs of boarding the ship. So after we arrive in Vancouver and use the first arriveCAN receipt we will have to do a second arriveCAN receipt with cruise info to enable us to board the ship. The travel instructions for cruise ships from the Canadian Government says that a second submission is not required if you are cruising to another country and not returning to Canada but for some reason Viking is requiring it. The arriveCAN form is not set up for this scenario as our ship will be departing from Vancouver Harbor not arriving. I’m heard that you just need to put information into the form to make it work to show what your doing, boarding in Vancouver, cruising to another country, and not returning to Canadian waters. Anything that I’m missing.

Thanks!