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SweetCinNY

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Posts posted by SweetCinNY

  1. 39 minutes ago, TreyB said:

    As was pointed out, this was a reply to your post about the dietary needs on December 15, 2022. It’s now June 18, 2023 less than a month before your cruise. What do you really expect Carnival to do at this point if you didn’t contact them months ago?  

     

    I did contact them in April because the shop was not even in operation months ago. I’ve been getting all different answers from all different people but no contact of whom I can speak to once on the ship should the request not have been taken care of as they said it would be.

     

    They also said they could not have items in our cabin.

  2. We're booked on Venezia in July & I've been contacting customer service for the past month to get this rectified. I've been given the runaround. I've gotten 4 different responses and NO person to contact upon boarding.

     

    My son has a feeding condition and ONLY eats 1 type of yogurt & Carnation Instant breakfast drinks and I have to be assured that these things will be available upon boarding. First they said no problem; I sent pictures and they asked me the amounts BUT then they got the amounts wrong & when I contacted them again they said there are a plethora of food items available at X amount of restaurants etc. 

     

    At that point I asked for a person's name to contact specifically as this is a medical condition and these items HAVE to be available for him as he literally eats NOTHING else. 

     

    How do I get this taken care of b/c at this point may have to cancel. 😞

  3. 20 minutes ago, VIFP1987 said:

    If you have iPhones, you can send texts (iMessages) to anyone that also has an iPhone. You will need an internet connection to do so. It will work with all Carnival Wi-Fi plans. I’m not sure if the same can be done with Android’s. 

    This is good to know; do you mean anyone on the ship or anyone in general?

  4. We're booked on Venezia this summer; I'm going with 2 teenagers.

     

    IF I DON'T pay for a Wi-Fi plan what are we able to access on our phones? (Nothing, messages, ?)

     

    If I do pay for a WIFI plan, I realize it's for 1 device at a time (or you'd have to book for each person). For the lowest plan would I be able to send text messages? 

     

    My kids will want Snap for sure. I will probably want to upload pics, have access to facebook or messenger on FB or texts. 

     

     

  5. Hello I just booked a cruise this summer with my 2 kids on the Venezia. My son (14) has special dietary needs and only drinks Carnation Instant breakfast drinks & one type of banana yogurt—nothing else.

     

    Will they carry that yogurt or drinks for him? Will I be able to bring on? Who would I need to speak to? 
     

    On Norwegian they took care of him.

    Thanks 

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