It’s a matter of customer service and reputation. Stabilizers are a big deal, especially when you’re going through an area known for the roughest seas. I have spent a small fortune on clothing , non refundable air fare and private tours in Buenos Aires for this journey. If I thought it was in our interest to go, believe me I would. I chose Seabourn for its “state of the art technology, comfort and brand newness of the ship. Even the oldest ship that travels to Antarctica has stabilizers for the comfort of their clients. The least they can do is offer a full refund or keep my money and offer a future cruise whenever I’m able to go and the highest discount they offer.