Hi
We are on the February sailing and have decided not to sail, we got Seabourn's email on Tuesday and, whilst disappointed about South Georgia, there's no way we would do the Drake Passage without stabilizers.
We are looking at alternatives for this year and have one, the question now is do we go, bearing in mind we have lost our cruise credits and no discount is being offered, or do we go legal?
As we paid by American Express I phoned them yesterday to ask their view on whether a lack of stablizers and the ommision of a third of the itinerary was a 'significant' change?
A 'significant' change is listed in Seabourn's terms and conditions as a reason for a cash refund. The person I spoke to said that in his view it is and if I asked for a charge back against Seabourn then they would apply it. The process is that I would have to write giving my reasons for the charge back, after they received my reasons they would put these to Seabourn, Seabourn would reply and then I would have a second chance to put my reasons before AMEX made their decision.
I'm quite minded to do this, has anyone any thoughts or experience of this?
