dutsuk

What is a simple annoyance on top of all this is the exchange rate.. we paid £804 for the drinks package and cunard thinks a £790  refund is acceptable..  Even with the FCC it doesn't cover the same cruise in 2025 .. its an appalling response from Cunard .. Royal Carribbean are offering a 100% refund and same  holiday on a  recently over booked cruise...  Cunard need to step up....

Absolutely gutted ! This was 2 years in the planning for our 20th wedding anniversary !  We got a txt just before 10am this morning  (wasn't sure if it was a spoof txt) ..  and was due to board ar 12:15.. not happy.. but nothing wr can do..  at least the engine issues didn't occur at sea....