spally

Our stateroom is still unassigned for our cruise in early august.  Our travel agent insists that they do not oversell cruise ships, and not to worry.  The news I'm seeing lately seems to debunk that 😞 Anyone else have an unassigned stateroom pretty close to the sail date?  Did you end up in a better class of rooms? how far before sailing did they finally assign a room?

I noticed on another post that plastic bottles are banned.  I fully support this, but our drink package includes bottled water.  How does this work?

Currently we have the HIA package that was complimentary when we booked our 7-day cruise.  I'm trying to determine what the gratuity will be on this, so there are no surprises for the actual cost.  Also, not sure if we can cancel just the drink portion of the HIA.  

47 minutes ago, Mary229 said:

The tours offered on your manage my cruise page will gel with your tour schedule.  If you have HIA evening tours are a great way to get a free meal. .  They will send you something, to get equitable value from the package you must eat 3 meals a day on the package.  My agent instead bought me vouchers as a gift.  I will tell you the meals at Karsten’s at the lodge are very good and we ended up splitting meals once or twice. The breakfast buffet is generous even with reindeer sausage.   I think Roger has a menu posted on his website.  Google “Roger Jett Photography “. If not simply google Karstens in Denali.  

when you say "The tours offered on your manage my cruise page will gel with your tour schedule", do you mean if I look at my itinerary, and click "Buy Shore Excursions" it will only show me options that won't conflict with the Wilderness Tundra Tour?  Why would they not just show the tour as part of the itinerary?

jstallter - 

We're on the same cruise in August.  Same frustrations. I'd like to book an excursion in Denali, but don't know arrival time or when our Tundra Wilderness Tour will happen.  I see options here for meal plans in Denali, but Holland America has sent us no information about that at all, and I see nothing on the website.  I've attempted to call Holland America and they won't give me information, referred me to the travel agent we booked with - who is just as much in the dark as we are.  I realize we're 90 days out, but if we wait until the last second - the excursions will be sold out.  FYI, we are cruise first, land last. Let us know when/if you get information!