michwat

We sailed on the Caribbean Princess this May out of Southampton on a Northern Cities cruise and there was no tea tray or kettle in our cabin.  We had to ask our steward if it was possible to have one.  No problem.

Michele

We have just completed our Princess cruise - my husband's first and my second, but both having done the same amount with P&O - and when the booking was confirmed, husband was elite whilst I was gold.  I have just made a booking with Princess Cruises for 2026 and whilst speaking to my Personal Cruise Specialist (!) mentioned the discrepancy.  He said he would speak to Captains Circle and lo and behold I received an email today saying that my loyalty status has been amended to Elite and he would send a revised confirmation reflecting this!!

I was very pleasantly surprised.

Michele

We are going on a Princess cruise this weekend.  I have cruised with them once before and done a few more cruises with P&O than my husband and yet he has gone straight to Elite and I am gold!!

As David says I will let OH pay for everything!

Michele

I have also got the green button and been able to redeem my perks today!

Just have to wait for it to be confirmed now - nearly at the finishing line!

Michele

Had an email from Zac in customer services to say that my shares have been validated and I can now go on the app and redeem my OBC.

He even included some step-by-step instructions on how to do this.

Unfortunately when I get to the step that says "press the green redeem button at the bottom", the redeem button is not green but grey and nothing happens, so although I have made some progress, I'm still not there yet!

Think I might have to go back to Zac.

Michele

Update:- I contacted customer service and got an email from Zac asking to send a copy of my share certificate to him.  So hopefully it may get resolved.  (Apart from the fact that I attached the wrong image initially!!)

Michele

Exactly what I did when applying for my OBC for last years cruise - so easy!

Michele

Pippa04 - I just put in "Share Certificate"

Bill Y - the same day that I uploaded it.

Michele

Thanks for both the previous replies.  I don't do online banking, so I think I will need to get in touch with Equiniti.

Cheers,

Michele

I have just applied for OBC for an upcoming Princess cruise via Stockperks.  I uploaded a copy of my share certificate (dated 3 October 2022) and received the following message: "Unfortunately we had to reject your submission because it was too old."

It goes on to advise that I should upload recent images of my documentation from the last 3 months showing my name, my brokerage name, date of the documentation and the number of shares.

I have no idea what to do now as I only have the share certificate and do not have a broker.

Any advice on how to proceed from here folks?

Michele

We were on in July and even though I pressed the button it didn't work!  I suppose I could have asked at the Spa or guest services, but it wasn't working the last time before that we were on her either. (pre-pandemic).

Michele

(Other passengers I spoke to had absolutely no idea there was, or even had been, such a thing!)

Thank you so much for this.  We have a long stop scheduled (7.00am - 10.00pm), so should be able to have a fair bit of time for our meet-up.

Kind regards,

Michele

I have an entirely different question for Hallsam.

We will be in Copenhagen for 1 day next May (on a cruise ship), and are planning on seeing a friend whom I haven't seen for several years who lives in Malmo. What is the best way to get there please.

Regards,

Michele

PS. we have visited your beautiful city before.😃

We've done several cruises with P&O but are cruising with Princess next May - my second with them and my husband's first - he is showing as Elite and I am Gold!  Another glitch I think but we' ll take the Elite benefits!

Michele

They will settle your first cruise account off to your registered credit/debit card and open a brand new account for your second cruise.

Michele

We've always self-disembarked and when we receive all the blurb in the cabin about putting cases out and giving us a time for disembarking, I usually go down to reception and inform them that we would like to self-disembark.  They sometimes make a note - usually on a scrap of paper!

After breakfast in the MDR, we go back to the cabin, grab the suitcases and go.  The worst part is usually getting a lift!

Michele

We are in exactly the same situation.  We only register one credit card at check-in, use both cards until all the OBC is used up and then use my card only to get the 10% discount on everything.  As Molecrochip stated priority embarkation, embarkation lunch and Peninsular party will cover both people in the cabin.

Michele