upplepop
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Posts posted by upplepop
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7 minutes ago, tgg said:
If the amount of the discount was not what you expected, why didn't you question it when you called?
I did question it. The operator couldn’t explain how the discount was calculated & told me to send an email to support.
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I received an email offer of a 5% discount off my fare (not just OBC) if I paid my remaining balance in full. However, when I called to redeem the offer, they only applied a discount of around 2.5-3.0% of my full fare. I emailed customer support, didn't get a response in time, and ended up redeeming the offer anyway just before the promotion window expired. Not a very pleasant experience.
In hindsight, I really regret taking advantage of this discount. I could've put the dollar equivalent of my remaining balance in a savings account and received much more in interest than I saved on the fare.
Bonkers Azamara marketing emails
in Azamara
Posted
Interest rates are relatively high right now, so being able to lock in your fare plus earning interest is a no-brainer for them.
This is the reason I regret taking advantage of the 5% offer. I could've been earning almost 5% of my remaining fare per month had I just stuck it in a high-yield savings account.