Norwegian Cruise Line (NCL) continues to maintain silence regarding the cruise's status. Currently, they are allowing passengers to board the ship, and it appears they will remain in Boston for the next two days if the cruise is not canceled entirely. Unfortunately, all the ports along the itinerary have closed their harbors, leaving us completely in the dark about NCL's plans. There have been no notifications, alerts, or messages whatsoever regarding the cruise's status. This experience has, without a doubt, been marked by the most abysmal customer service I've ever encountered. I guess when it comes down to it, we really don't matter and it's all about their bottom line.