rcmaheather

Oh, sorry, I declined the upgrade so not sure what would have happened if I said yes. I found chat a lot more pleasant than the time I tried to call them so I'd probably still start there.

I chatted about something unrelated and before ending the chat, the rep offered me the upgrade unprompted. (I'm on the fence whether this was a nice courtesy or a frustrating upsell attempt, so I'm going with courtesy!)

I understand how Roll Calls work and that you'd only want one per sailing. However, when I search for mine, there is one for the date, but as part of a B2B cruise posting (e g., "May 1 - 15, b2b" when I'm on the May 1-8 sailing). So in that case, do I join that RC or start a separate? I couldn't find help on this specific situation, sorry if it's just my searching skills!

I've been having that for a few weeks, and now the spa section is doing the same. I've booked everything through the website, but it's not reassuring when there are things you can only do in the app, and things you can only do on the website, and one keeps malfunctioning.