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Posts posted by BingoBangoBungo
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Is this normal? We had a port change on our cruise and a terminal change. The port change was only communicated via a cancellation email for my excursion. That excursion has yet to be refunded to my bank account. The terminal change was never communicated to us. Now since we’ve completed our cruise, I have multiple charges on my bank account with no explanation. I called and was told that they were hold on my debit card just to make sure it was active and they will eventually fall off in 5 to 7 business days. Meanwhile, I have an additional four to $500 missing from my checking . Is this to be expected?
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9 hours ago, PG_Cruiser said:
Oh yeah, I forgot to post an update. Bill Brunkhorst is taking over, if he hasn't already.
Yep. On Explorer now, and it’s Bill
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Explorer March 31- Labadee replaced with Georgetown Grand Cayman
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I haven’t seen much about my cruise but we’re on Explorer 3/31 and I think rerouted to Grand Cayman. I didn’t get much communication except a cancellation of Haiti excursion but the Georgetown excursions are popping up.
Communication and billing
in Royal Caribbean International
Posted
Thanks, yeah, I should have changed this card to a credit card anyway. Lesson learned.