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Deryni

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Everything posted by Deryni

  1. Why wouldn't they at least give us some sort of heads up? If things are still in limbo, I get it. Contact and let us know about the fire situation and they are working on plans, etc.. Just a little customer service so people don't get freaked out would be nice. Maybe some banner on the HAL web site with information would be nice. Something.
  2. No, it used to show the line representing the bus ride from Anchorage to Denali and then the dotted line of the train from Denali to Whittier. So, this graphic is new.
  3. So, when checking my "itinerary" for my 11 day Alaskan cruise (starting on July 11th with a bus ride from Anchorage to Denali) on the HAL app and the HAL website, I now see it as below. My 4 days of my land cruise are just "gone". Call HAL, talked to an agent. Seemed like this was the first she knew of anything. Put me on hold for long, long time. Finally came back and told be she was submitting a "form" and someone would call or email me with 24 hours about the situation. This seem pretty unacceptable to me. We have flights into Anchorage on the 10th. I do not want to stay in HAL's Anchorage hotel for 4 days. And who makes changes without contacting the traveler first? We shall see.
  4. Hi, We have a landcruise starting next week in Denali on Thursday, July 11th through July 14 where we take the train to Whitier. Does anyone have any updates on what HAL will do if the park is still closed? Will it be close?
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