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palebluedot

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Everything posted by palebluedot

  1. Hi all, we have our first Silversea cruise to Alaska booked next year. We are big birders and will definitely bring our binoculars. We are unsure whether to bring our spotting scope and tripod? I don't know if a scope would be particularly useful onboard Nova, meaning we are worried that the swaying of the ship might make it difficult to find/focus. Anyone have experience with this sort of thing onboard Nova or other similarly sized ships?
  2. FWIW, I ended up calling back Silversea a second time, and the rep indicated that the first rep didn't do everything he needed to do to change the middle names on our passenger information... she did it and now it all reflects properly. For an ultra-luxury line, it's disappointing that our consultant never bothered to return my call, and that I had to call twice to resolve the issue - but also, the phone reps were very friendly and did ultimately fix everything, so... I dunno - 3 star experience with customer support so far I guess?
  3. Yeah, it has never been an issue. We just flew to and from Canada last week with just first and last names, no problem at all. Maybe it's because we have global entry so they very well know who we are?
  4. Thanks all - I ended up calling the 800 number yesterday since the consultant didn't get back to me. The phone rep was very nice and said they updated it and sent me a new invoice reflecting our middle names (they also said that it shouldn't matter but that they would update it anyhow) - but when I log onto the site to complete our passenger information info, it still does not show our middle names. Not sure what to do about that.
  5. Just booked our first ever Silversea cruise this morning and didn't enter our middle names when doing so (we're pretty much new to cruising, but I never use our middle names on airline tix and that has been fine). Then I went to fill out the documentation and there was all this language about making sure your name matches your passport exactly. I left a message for the Silversea consultant but he hasn't gotten back to me yet - is this a problem?
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