Cruising Mike B

You have to call the customer service number, they’ll tell you the amount of points you have and the tier.

I think the freeplay benefits are great, however, to retain the same tier when they’ve lowered the points is a slap in the face. I have 21,000 points which is Onyx today, but starting August 1, you only need to obtain 500 points for this tier. With the new program I would be Sapphire if their tiers worked like most casinos do.