AntHow

You are correct in what you say, we did a cruise on the then biggest cruise ship of its day with RCI it was the only cruise where I went and made an official complaint the the hotel manager about their chaotic meal time queuing system, I have never complained previously on any cruise, the catering manager gave me a written pass to avoid any queue at any restaurant, but I told him that was not the point, the point was to improve the issue not ignore it. But I didn't write a critic as overall we had a good cruise. But MSC website is so poor for users I don't understand why?

Yes but their website does not give prices I have tried their USA, UK, and Spanish websites but its impossible to actually book with them, so why waste time when other cruise lines are so much easier?

My issue is that I live in Spain but my ability to converse in Spanish is poor and dealing with a telephone call direct is impossible to converse in Spanish even using google translate and the TA's are not much better, however have read up on MSC cruises and not being very impressed with the reviews I think I'll reassess what cruise to go on and what cruise line to use.

I tried to book a cruise on-line today and gave up, their website at best is amaturist and completly useless, and their on-line contact form does not allow you to send your question to them, all they want is for you to telephone and then they will try the hard sell. I'm booking with another company MSC useless