Cruiser8087

did I mention anywhere that they should plan for mechanical failures - it’s how they respond to a failure of an asset they are using to charge customers $$$ - thought that was obvious (apparently not.) And to your point on predicting failures - I run a business and when my asset fails to deliver its value to my customers I more than make up for it. I can’t predict when exactly my asset will fail, but I do know it will fail at some point so I build contingency in both my budget and pricing. Basic business sense to maintain a strong customer experience. In any business it’s the response to an issue or failure that drives customer experience. If you run a business on assets that can fail unexpectedly then most businesses make up for the failure if/when that failure occurs.

For those curious of the itinerary change, details below. - Notification Time:Less than 24 hours before check-in. Talk about a last-minute surprise! - Shortened Cruise:By one whole day. (Because who needs that extra day of relaxation, right?) - Port of Call Casualties:Goodbye Tortola and San Juan. We were especially looking forward to Tortola. 🏝️ NCL’s compensation - 20% Future Cruise Credit: Like a rain check on a future party – nice to have, but doesn’t quite make up for the missed celebration. - Pro-rated Refund for One Day Lost: A decent gesture, but still leaves a lot to be desired. - $100 credit to stateroom Thoughts on from those impacted on the compensation? And those not impacted - what would you have considered fair given the details above?