FALSE PROMISES BY VIKING AIR PLUS. Viking Air Plus does NOT honor its promises. It FALSELY asserts "We will continue to monitor all schedule changes" and "You will be promptly notified of any such change." Both statements are FALSE. It does nothing to monitor schedule changes and does NOT advise you of any changes. My wife and I paid Viking Air Plus in Dec. 2023 to book Business Class seats next to one another in Row 2. However, in June 2024, two days before our departure, we learned from the Airline that Viking Air Plus had NOT reserved our seats. Thus, instead of Row 2, we were stuck in the row next to the galley. Several hours on the phone with Viking Air Plus as well as Viking's so-called "Customer Service" were a complete waste of time. As a result, we got zero sleep and were exhausted when we reached our destination. Then the exact same thing happened on our latest cruise. My seat, which Viking Air Plus promised me it has reserved suddenly "disappeared". Immediately, we started complaining to Viking Air ten days before our departure but Viking Air did NOTHING to fix the problem. When we return from our upcoming Viking trip (leaving in 2 days) we will cancel all of our future bookings with Viking.