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CascadeLakeGirl

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Cool Cruiser (2/20)

  1. Probably too long between ports then. Also, no one makes money when tourists go to Hubbard, only at ports.
  2. That's tough. Yes, Hubbard was a highlight of our cruise.
  3. All went well. They had shuttles to the new ship terminal and then bussed us in nice coaches to Seward. The change was at the behest of the port. The new terminal was supposed to open in June but wasn't ready. They wanted to get at least a few ships in this season. We were the first ship to dock there. Very small town. All in all, it seemed as if everyone was taken care of. When going or coming to Whittier, you need to plan for the wait time to go through the tunnel. This was 35 minutes for us.
  4. Haha! She is a Regents TA so I am happy to hear it's not quite that formal.
  5. Thank you, I did read that but was curious about real experiences. My TA told me to be prepared for gowns and tuxedos. Seemed a bit much for Alaska.
  6. How dressed up do people get on Regents? Alaska seems casual and I hate to over pack.
  7. There will always be challenges. I'm glad things got worked out. I'm looking forward to our cruise on Wednesday!
  8. Agree! While it might quell curiosity, I'm just thankful Regents provided options for those of us with plans to or from Seward.
  9. Yes, I was told something would be forthcoming but only got resolution from contacting Patricia Scheer directly.
  10. Agree! Communication and response was not great. I believe it is their intent to resolve passenger issues but having a plan in place before sending that email would have been much better customer service.
  11. As suggested, I reached out to Patricia. She has indicated that motor coaches will be available in both directions. Passengers may need to reach out individually to reserve a spot. I was appreciative of Patricia's quick response.
  12. I spoke to my Regents contact yesterday and no accommodations offered to date for getting Whittier arriving passengers to Seward. At this point, I have already changed my train tickets but have no place for luggage storage in Whittier.
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