minntom

Oh, btw, the head chef apologized personally, admitted they had problems with staffing and insisted on cooking my next fish order. It was perfect. But I don't want to be singled out. I want everyone to have well cooked food.

I'm curious if things have changed. my Seabourn had 2 greens for the salad bar, crystal had 6, seabourn had 3 or 4 toppings (including frozen peas or corn) and crystal 20+. The seafood on Seabourn was always over cooked as well as dishes on the noon buffet (almost as if they were prepared long in advance correctly and continued to cook under the heat lamp waiting to be served). Crystals Bistro selection was much more appetizing than the common area on Seabourn. Seabourn had weird ice creams, (carrot?) Keller restaurant ice cream didn't melt! it was gluey. Sat in bowl for 10 minutes after i tasted and didn't melt! I like to know if your experience was different. We paid for two excursions that didn't have a guide that spoke english well enough for anybody to understand. We all complained and all we got was apologies and 10% back. I expect a first class cruise line to do better.

We had a similar disappointing cruise in the spring of '23 on a 6 week cruise from florida around UK, France and Spain ending in Dover. 1. Food was bad in most venues and sometimes inedible, especially in Thomas Keller. Main dining room served few, if any, cooked vegetables with mains. requesting vegetable sides resulted in tasteless boiled glop. 2. The suites and ship were generally top notch, for almost $1,000 a day i expected 6 star experiences. 3. Internet was throttled not allowing for wifi calling or texting on our phones without "upgrading". 4. Fitness directory was incompetent and showed late for first class we signed up for. Made a 45 minute class 15 minutes. 5. Coffee shop had minimal pastries most of which weren't as good as Pepperidge farm or Publix. 6. I could go on but if you haven't decided against Seabourn by now you're who they're looking for. Even spent 40 minutes with new President explaining what i felt were inexpensive solutions. While she appeared to be listening, given later reviews, nothing seems to have changed. I believe the covid epidemic set the cruise industry on its tail and they're trying to recover by cutting costs and charging first class fares. Would NEVER sail Seabourn again. And while Crystal has been reborn as a good imitation of the former cruise line, it still is the only cruise line worth taking.