CookieBeen

Thank you helpful

Thanks for this and promising again I wonder if it’s either to do with luggage as you say or as per previous comment something to do with passport checks - in which case I wonder if it’s EU/non EU passport or visa related maybe

Good to know - hopefully resolved issues from earlier in the year - fingers crossed!

Oh wow there might be hope yet! Did you arrive at your scheduled boarding time?

Oh dear definitely not the news I was hoping for but thanks for taking the time to reply So you had to queue with your bags outside - this could be pretty horrendous if the weather is bad too

Thank you will look at that - am new to the forum so still working out how to navigate topics!

Hi I’m on my first NCL cruise on Viva departing from Lisbon in November and I can’t find any recent info on what the terminal (Jardim da Tabaco) is like - looking for practical information like: - can taxis drop you off at the terminal entrance or is there a long walk (are there particular taxi companies to use that have the right license etc.) - are there porters available to help with luggage when arriving - or is there a paid service to meet and greet etc that can be booked - is it a large terminal with lots of walking, are there seats etc - how quickly can you drop off bags etc. - is there a separate fast track for Haven guests pre security/bag drop etc or does that only start post security - what are the terminal facilities like i.e. toilets, restaurants, shops etc. - what are current waiting times like and how accurate are they based on the boarding time given by NCL And all other hints and tips appreciated to plan for a stress free embarkation day - thanks!