My travel partner and I have been sailing with MSC Cruises for nearly a decade, and we usually book at the same time. But last time, he sailed solo and while onboard, he booked a solo stateroom, paying supplement, for an inside stateroom (company selects the stateroom) on an upcoming repositioning cruise from Europe to South America. Yesterday, we tried to add me to his reservation, and apparently the stateroom they initially chose was upgraded again, without his knowledge, to a balcony. We were told that I would now have to pay the rate for joining him in a balcony stateroom, which was twice the price he paid.
It seems unfair, like they want me pay for the upgrade that they gave him. So now, he is traveling solo in a room that he did not request, I am staying home, and the company is losing revenue on us because women ALWAYS spend more money than men, at least that's the way it is with us.
Is there anybody that we can state our case to that might be able to help us? To go on this journey with these terms would not be an enjoyable experience for me.
My travel partner and I have been sailing with MSC Cruises for nearly a decade, and we usually book at the same time. But last time, he sailed solo and while onboard, he booked a solo stateroom, paying supplement, for an inside stateroom (company selects the stateroom) on an upcoming repositioning cruise from Europe to South America. Yesterday, we tried to add me to his reservation, and apparently the stateroom they initially chose was upgraded again, without his knowledge, to a balcony. We were told that I would now have to pay the rate for joining him in a balcony stateroom, which was twice the price he paid. It seems unfair, like they want me pay for the upgrade that they gave him. So now, he is traveling solo in a room that he did not request, I am staying home, and the company is losing revenue on us because women ALWAYS spend more money than men, at least that's the way it is with us. Is there anybody that we can state our case to that might be able to help us? To go on this journey with these terms would not be an enjoyable experience for me.