Vectorboy

   Ship: Eclipse 

On 5/29/2022 at 6:01 AM, The Traveling Man said:

We’re on the Edge right now and the specialty restaurants show an additional $20 charge for a second main course.

I think they have always done that for the specialty restaurants.

I believe you can still get as many appys as you want.

I can't imagine someone ordering a second steak at the Tuscan, but you never know.

I wonder how long before they charge for a second plate of prime rib or any other main.

It's coming.

Not a chance.

For Jim Smaltz: Engagement Center 888-305-1427

I was on the Vancouver to Hawaii cruise prior (4/23) and tested pos on April 30 just as we arrived in Hilo. (just a runny nose and tickle in my throat)

Sent to isolation on deck three for 6 days.

We were supposed to stay on for the B2B but opted to get off which was a good call as I was still testing positive after the six days which meant another 5 or 6 in isolation.

We spent 6 nights in HNL and flew home to Canada

Was treated very well by X and will come close to being made whole by the time we're done.

Questions welcome.

VB

We were on that exact B2B.

Celebrity did an amazing job finding hotels for everyone on what was really a moments notice.

Thanks very much.

We were on the Reflection in December and were given a complimentary PCR test (onboard) the day before disembarkation for our flight home.

There now seems to be a change. It would appear that they no longer test on the ship and I assume,  if you test positive, you're on your own as the cruise is over and you have disembarked.

Can anyone confirm or deny this new policy?

Thanks.

Thank you all.

Apologies for asking a question that has probably been asked and answered many times, but how on earth is the Rotterdam supposed to accommodate the people from the Zaandam?

I see from a news announcement that they are suspending ops for 30 days.  I guess that was just crew on the outer decks.

I have little doubt that our TA on 4/25 isn't happening.

Watching the webcam from Port Everglades and the Equinox looks 90% empty.

Many officers on the pool deck waving goodbye.  Sad times.

Update:

Just received confirmation from them that it will be applied.

I was under the impression that they had relaxed their rules as far as combining. I guess not.

I was refused once years ago because I had an "opaque fare".  I had to look it up.

Stock is down 8% today!

Thanks.

Oooh, and look, there's a phone number!!

Didn't know there was an online form.

Can someone reply with the link please?

Hi all.

Submitted my umpteenth Shareholder Benefit request on Monday and apart from the automated response, have not received a reply. Normally I get one by the next day at the latest.

Anyone know how long I should wait before re submitting? (Cruise is April 25)

HH is in "The Club" although you can go anywhere for drinks, you won't get appys. Only at the "Club"

Breakfast was in the Tuscan dining room. Very few window seats unlike Solstice Class.

As it stands right now, I've actually been made more than "whole" as I was generously compensated for my private air arrangements but they're still CAD$324 short on the cruise refund. Coincidentally, $324 is the amount of the taxes and port fees.

I'll be on the Edge this Sunday and will bring all my docs and speak to someone on the ship. See where I get.

Are you calling them or just giving them more time to sort things out?

Would it really be that complicated for X to send an email detailing the amounts that have been refunded and what exactly those amounts represent?

People are getting multiple credits for strange amounts that may or may not add up to the total of the cruise. I'm short $324 and it looks like they are done but I can't get my contact Gabriella to respond to any emails or phone calls.

Maybe a Tweet to Ms. Lutoff-Perlo?

Anyone have a good phone number for them?

I have 954-517-6871 but I'm not sure it's good.

Have received all of the cruise fare minus a few hundred dollars. Not sure why, but will investigate. They aren't answering emails.

Have received refund of air.

Have not received vouchers yet.