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Kcjarvis

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  1. Thank you for your review. I was on Adventure in the Royal Suite and it was the worst cruise I have taken for some of those reasons and a few more. I thought I was the only one. I sat down with the guest services manager regarding some issues and he agreed with many of them. I personally have sworn off Adventure.

     

     

    Sent from my iPad using Forums

     

     

    Thanks for letting us visit during the cabin crawl

  2. Summary

     

    Cabin – The Grand Suite was in great condition

     

     

    Suite Attendant – Very Good – Jackie did a great job cleaning up from all the parties I had. He received a nice tip in addition to the pre-paid.

     

     

    Cruise Director – Fair -Chris???? – Did a nice job with The Quest, but I never saw him, heard his announcements or his last name.

     

     

    Concierge – Hugo – No Grade – Did a great job filling in for the sick Sucel. I didn’t need any of his services

     

     

    Diamond Concierge – Chris D – OK – I received no Diamond Plus welcome letter, tour sign-up sheets, cookies or my 3 welcome gifts. I guess my status is really Pre-Gold like the website says. When I complained, Chris sent a bottle of champagne to the cabin. Nice Touch

     

    Internet Service – Very Good – Best non O3B Voom service Ihave ever had - Periscope, Skype video, iMessage, Facetime, Good client vpn andMobile Iron VPN worked. Netflix, Hulu,YouTube and Slingbox worked after 30 seconds of buffering.

     

     

    Food – (Subjective) – Mixed – Great job with the Caribbean night in the Windjammer. Slow service and average food in Chops. Great service and great food in Giovanni’s - Bring back the Veal Chop and the old mud pie!!!!!!

     

     

    Room service – Very Good – Took 45 mins to arrive, but thequality and taste was very good

     

     

    Luggage Delivery – My suitcase didn’t arrive by 8pm, so I went down to security. When I got down there my bag and 300 other bags were just sitting there. When I inquired, the security guy said,” Take it, there are no restricted items in it.” I responded,” then why wasn’t it delivered to my cabin?” His response – Blank Stare

     

     

    Bar Service – Bars are woefully understaffed with all of the drink packages. Impossible to get a drink in the VCL at nights

     

     

    Misc - Fresh out of dry dock, I was surprised at how manyelevator buttons were not working.

     

     

    Crew shout outs – Freddy in Giovanni’s, The Sky Bar Team and Kendrick in the Suite Lounge

     

     

    Special Shout outs – The Kool Kids – Michael, Laura, LauraLee, Tom, Kathy, Cookingyo, BigDawgRon ,Kelly, Claire, Hannah, Jodi and Dan, and Shenita, Cruise Bae, Twang Ster, Angel and the Ski Family

     

     

    Conclusion:

    This was one of the best cruises I’ve been on due to the pre cruise roll calls and ………… However, this was not one of the best cruises from a crew execution perspective. Bad luggage delivery, No welcome gifts, slow service in Chops and having to send my filet back is all due to bad management of the hard working crew. I would not be surprised if Adventure receives some bad CC reviews from the demanding North East cruisers at the beginning of the summer season, but I’m sure the staff will rise to occasion and bring Adventure up to Anthem standards.

     

     

    Total score 83%

     

    Another good vacation, I remain loyal to Royal. Thank you for reading and watching on Periscope.

     

    Stay Thirsty My Friends

     

     

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    "This is Ken Jarvis and I approve this review, you know how we end these things….

     

    RKSister...BOOM!!!!!!!!"

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