It is taking about 10 weeks now. All eight of my family members bought one 7 weeks before our cruise. At the time the web site said it would take 6 weeks to get back. Now they have changed the site to say 10 weeks and I will not get my passport or my original BC back until after i cruise. So we now only have 2 options; 1. To pay for expedited service of 75 dollars each and they cannot even guarantee we will even get it before we leave or 2. Go and buy another BC at 20 bucks each and go without a passport. Needless to say, I am very pissed at the situation. If I known it would take this long, I wouldn't have bothered and saved a lot of money. It is also impossible to call them to check on the status. They are open from 7am to 12 midnight. I was finally able to get through, as they only accept a limited number of calls to hold, at 1159pm. I probably tried about 100 times.
Passport Clarification Needed..
in Ask a Cruise Question
Posted
It is taking about 10 weeks now. All eight of my family members bought one 7 weeks before our cruise. At the time the web site said it would take 6 weeks to get back. Now they have changed the site to say 10 weeks and I will not get my passport or my original BC back until after i cruise. So we now only have 2 options; 1. To pay for expedited service of 75 dollars each and they cannot even guarantee we will even get it before we leave or 2. Go and buy another BC at 20 bucks each and go without a passport. Needless to say, I am very pissed at the situation. If I known it would take this long, I wouldn't have bothered and saved a lot of money. It is also impossible to call them to check on the status. They are open from 7am to 12 midnight. I was finally able to get through, as they only accept a limited number of calls to hold, at 1159pm. I probably tried about 100 times.