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WhenIsOurNextCruise

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Posts posted by WhenIsOurNextCruise

  1. BirdTravels,

    We are cruising on Prima out of Galveston for 11 days in the Haven on MONDAY.  And we are so excited and really appreciate all the information you provided!  We have a 12:00 terminal arrival time.  However our driver (niece) has to drop us off around 11:00.  Wondering if you know if we have to wait until noon to enter the terminal.  We have been on just about every NCL ship and have never before noticed an assigned arrival time.  We are Diamond tier and booked through CAS if you think that might help.

    Thanks!

  2. I think I am correct in saying this is the first time since the Epic that will not have Adrian Bica as the concierge bringing out the new ship.  IMHO, Adrian was the best.  We sailed with him many times and he is amazing.  We wish him all the best in his new endeavors.  He will be missed.  His sister, Christina, is still in management in the casino department with NCL.  She is equally charming.  Hopefully she will be helping bring out the Prima.

  3. Are ships stopping in Acapulco?  We are on upcoming Bliss and they dropped Costa Rica from the itinerary and added Acapulco.  If you were there recently did you feel safe?  Is there a big police presence?  We are concerned.

  4. The Haven on Gem and the Haven on the Away class ships are two different worlds.  If you are happy where you are on the Gem then stick with it.  

     

    Epic and above are a different story with the pool, private sundeck, restaurant, bar,  concierge desk and even observation lounges on some of them.  In Alaska, for example, on the Bliss or Joy the Haven guests have their own observation lounge that is approximately the same size as the general observation lounge shared by the rest of the ship.  The lounge is wonderful and seldom crowded.  The Haven usually provides a sense of peace and serenity, the crew takes very good care, and the concierge can sometimes make magic happen with reservations, sold out excursions and last minute changes.   Honestly, if there is a Haven on a ship then I plan to be in it instead of wishing I was.

  5. On 7/27/2019 at 10:42 AM, graphicguy said:

    Tip whatever you feel comfortable with.

     

    I have always used the concierge a lot while staying in the Haven.  I plan nothing.  I let him/her take care of all my restaurant, entertainment, excursion, etc. plans.  I also let them deal with any billing or customer service issues.  Therefore, I tip them the most ($100 per person in my cabin).  I rarely use my Butler.  So, (S)he gets a flat $50 for bringing snacks and ice.

     

    Room Steward gets $75, as they are usually the ones bringing extra towels, etc.

     

    I tip my favorite Haven Bartender $50 for making my favorite drinks throughout the week without me even asking.

     

    Haven Restaurant wait staff seems to rotate.  So, actually don’t tip them unless they have gone over and above taking care of me.  But, I also don’t eat every meal in the Haven Restaurant, either.

     

    On 7/27/2019 at 11:32 AM, cruisingator2 said:

     

     

    This.......We only give gratuities when we use the service or the butler or concierge and it depends on how much we request. 

    Regarding Haven Bartender and Haven restaurant, IF the service is friendly and efficient, we tip as we go which is usually 5 for breakfast, $10 for lunch and $20 for dinner.  Same goes for the bartender, we tip as we go.  Maybe after a couple of round of drinks we will leave $5.  

  6. On 7/27/2019 at 10:16 AM, sverigecruiser said:

     

    Sorry, my mistake.

     

    I meant disembarkation, not embarkation.

     

    Priority disembarkation doesn't need any coordination with the concierge if they just tell you where to go when you want to disembark. 

     

    On 7/27/2019 at 10:16 AM, sverigecruiser said:

     

    Sorry, my mistake.

     

    I meant disembarkation, not embarkation.

     

    Priority disembarkation doesn't need any coordination with the concierge if they just tell you where to go when you want to disembark. 

    Here is the thing.  In the Haven the concierge doesn’t just tell you where to go, unless that is all you want to know.  The concierge actually invites you to assemble in the lounge and then when you are ready he escorts you down HIS elevator and you miraculously come out at the front of the disembarkation line.  Same goes for shows, tenders, exiting at ports.  We tip the Concierge more than the Butler because he can make all kinds of magic happen!

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