whalingcity

DH sent in his passport renewal on 3/8 and the check was cashed on 3/30. It is almost 12 weeks and we are due to leave on a med-cruise.

Has anyone had a problem with receiving their passport even though the check was cashed?

I read that they are catching up with the backlog, but I find that hard to believe, since the summer is the busiest travel season.

DH received his passport today. It arrived fed-ex.

We are glad that he started the process. Since it is now the summer season, I would suggest expiditing the request. The stress is not worth it and they will not talk to you or give you any information until it is only a few weeks from the departure date.

DH sent in his passport renewal on 3/8 and the check was cashed on 3/30. It is almost 12 weeks and we are due to leave on a med-cruise.

Has anyone had a problem with receiving their passport even though the check was cashed?

I read that they are catching up with the backlog, but I find that hard to believe, since the summer is the busiest travel season.

It is taking about 10 weeks now. All eight of my family members bought one 7 weeks before our cruise. At the time the web site said it would take 6 weeks to get back. Now they have changed the site to say 10 weeks and I will not get my passport or my original BC back until after i cruise. So we now only have 2 options; 1. To pay for expedited service of 75 dollars each and they cannot even guarantee we will even get it before we leave or 2. Go and buy another BC at 20 bucks each and go without a passport. Needless to say, I am very pissed at the situation. If I known it would take this long, I wouldn't have bothered and saved a lot of money. It is also impossible to call them to check on the status. They are open from 7am to 12 midnight. I was finally able to get through, as they only accept a limited number of calls to hold, at 1159pm. I probably tried about 100 times.

Could you please provide the telephone # and what you information you needed to give to find out the status of the application. DH sent his in for renewal and we are leaving on a cruise this summer. He kept procrastinating, and now we have heard it is over 10 weeks.

thanks for your help