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oilsand

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Posts posted by oilsand

  1. Cruise statement

     

    I just received my final statement two days after the end of my baltic cruise

    i was assured by the front desk it would be sent by email the day you disembarked

    I might suggest you get the front desk to print off a copy on the night before you get off.

  2. After MSC in dubai refused me boarding , i was able to secure a policy from the dubai port in person which enabled me to present to MSC and they let me board . From what i could determine it was not a policy offered to me by MSC.

    It was a tense few hours

    Keep in mind this was 3/4 around the world and in a foreign port to me

  3. I was on the MSC Virituosa which stopped in Jeddah , SA on April 5 ,2022. It took 2 hours to get visa on the ship before arrival and the cost was about $ 50.00 US by CC .

    The wait in the terminal was 2 hours to enter the country, even when having a MSC purchased  excursion. The excursion was just OK.

    When arriving back at the terminal it took another hour just to reboard the ship.

    IMO the day was a complete waste of time

    • Like 1
  4. I have replied to another thread on the subject

    I was denied boarding in dubai on March 26 because the insurance policy i purchased through TUGO ( partner company of MSC cruises Canada ) did not specifically mention covid insurance

    I was assured I had this coverage but was denied boarding

    Just be careful.

    • Thanks 2
  5. Sorry cannot answer your questions

    i assume it was a policy made available by MSC corp ( not tugo or US supplier )

    i no longer have paperwork regarding the policy ( it was stolen later in my trip ) )

    I paid about $ 100 US dollars and was relieved to get on the ship

  6. Of course , i had all the policies supplied  by TUGO. They seemed to say their was no reference to Covid

    After 17 hours traveling from canada , I was stuck with few choices

    I purchased a policy offered at the dock and boarded my cruise

  7. I was told that i did not have covid insurance, so they refursed boarding. Tugo had assured me that i did when i purchased their 2 policies  After much discussion they decided they could sell me another policy at the dock. Currently under investigation by MSC and also TUGO

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