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I booked and fully paid for my Japanese cruise on Diamond Princess for end of May 2020. Due to the outbreak of coronvirus in January, I have requested cancellation (more than 90 days before the cruise). I understand that according to the contract, I will lose my deposit and cancellation fee also applies. To date, I still have not received refund for the rest of my cruise payment.

I am aware that situation like this will cause cash-flow problem to Princess cruise, similar to banks when many customers close their accounts at once. Hope I will get my money back.

I booked and fully paid for my Japanese cruise on Diamond Princess for end of May 2020. Due to the outbreak of coronvirus in January, I have requested cancellation (more than 90 days before the cruise). I understand that according to the contract, I will lose my deposit and cancellation fee also applies. To date, I still have not received refund for the rest of my cruise payment.

I am aware that situation like this will cause cash-flow problem to Princess cruise, similar to banks when many customers close their accounts at once. Hope I will get my money back.

I have booked 2 cabins for my family and have requested late dining sitting, table for 4.  How to I link the 2 bookings to request a table for my family? Pricness website does not have email address to contact.

This is the reply I received from Royal Caribbean:

Please be advised that Spectrum Of The Seas is set up with Cosmopolitan Dining. 

Cosmopolitan dining takes place on deck 3 and deck 4 and there is an open seating policy  it is on a first come, first serve basis.

Please talk to the Host once onboard to arrange your table.

My cruise will dock at Punta Arenas for one day. Is it possible to arrange Torres del Paine cruise excursion from Punta Arenas? I understand that it may require a flight as the drive is 5-6 hours one way.

I will be docking at Kobe/Osaka and plan to arrange a private excusion to visit Kyoto for day tour. Any trustworthing English-speaking tour guide/company to recommend?

Thanks for your advice.

I plan to arrange a private shore excursion from Chan May to visit Hue. Any recommedations of local tour guides or companies?

I would like to link a booking of a friend on the same cruise to have the same dining table. There is no such option on Princess website. Any advice appreciated. many thanks.

I will visit Vietnam on Royal Caribbean cruise. I plan to arrange my own private day tour with local guides. Do I need a visa? Can I pay Royal Caribbean for the visa?

I plan to cruise in South America round Cape Horn. Will the sea condition be rougher sailing westbound against the prevailing wind?

I plan to cruise around Cape Horn in November (from Buenos Aires to Santiago). What is the sea condition and weather like? I am worried about strong wind and rough sea at this time of the year?

Do butlers get a share of the auto-tip? Do guests usually tip their butlers?

Just returned from P&O Britannia Norwegian cruise. Stayed in suite B523.

Noisy suite with poor sound insulation. I could hear everything in the nextdoor suite, guests talking, laughing, walking on the wooden floor near the entrance of the suite, TV sound, toilet flushing, door closing. Also I could hear people walking and talking in the corridor.

The suite also vibrates, even in port, more noticeable when lying in bed at night. I thought I was sleeping on a vibration bed.

On a number of occasions, I could hear the air-conditioning, as well as high-pitched "wind" noise via the vent (located behind the wardrobe and fridge). Whenever there is sea movement, more noise from the ceiling, wall, cupboards etc.

To sum up: just noisy

I will be staying in a suite on Britannia. I don't plan to use the butler much, perhaps breakfast in suite for 2 days, already booked my excursions and specialty restaurants online. But still I would like to give gratuity to the butler. Will £50 for 7 nights be enough?

For a 7 nights cruise, which nights are the gala evenings?

Is the food better with free drinks for dinner on gala evenings?

Will it be acceptable for men to wear a suit with dressed shirt?

what is costa favolosa samsara spa open hours?

Is it possible to use it after dinner?

can anyone recommend a company for private transfer in Barcelona, from hotel to port and from port to airport?

Many thanks for your advice.

Will a classic vodka martini (vodka, vermouth with olive) be free under the signature beverage package?

I booked my cruise with my TA with offer of free signature beverage package included. When I logged into HA website to check in, I could not see this package shown.

Is it supposed to be shown in my reservation page on HA website?

How will staff onboard know that I have signature beverage package?

I live in the UK. How does Uber work in Fort Lauderdale port? How will I know which cab to get on to?

Is it easy to get taxi at Port Eveglades at disembarkation? Will there be long queue? How much will it cost to Miami international airport?

I am going on a Caribbean cruise in March. It is for a sun/sea/sand holiday. That's why I don't want to pack a suit for the gala dinner.

The cruise document advises jacket and tie for gentlemen.

Is it ok to wear a nice collared shirt and trousers for the gala dinner in the restaurant?

I am new to Holland America cruise line, will cruise on Eurodam in the Caribbean in March.

Do I need to pack a suit for formal night dining in the restaurant?

Which nights are the formal dinners for a 7 nights' cruise?

What is the spa like in Navigator? any whirlpool, steam room, sauna, heated loungers?

Just booked a cruise on Eurodam for 2017, told by TA that Explore4 benefits included (drinks package, Pinnacle grill dinner).

When I logged onto my account in HAL webpage, I could not see Explore4 mentioned on my booking. If I want to pre-book a table for Pinnacle Grill, how do I apply my free dinner benefit?