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CRUISERAT

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  1. I hate to be the bearer of bad news but I too am on the NA this summer and just checked the docking schedule for Ketchikan after seeing the video of the Celebrity ship smashing the dock. The NA is assigned berth 3 in Ketchikan all summer so we may in fact be tendered there as well since the dock reportedly has 2-3 million dollars in damages. Most weeks it looks like there are 3 or 4 ships in that port when we are so they may not have any choice but to tender one.

     

    Ok well that leaves still one port, waiting to see what happens to the dock in Skagway lmao :eek:

  2. Is it a folding scooter? And can you walk a few steps? If so, then you might be able to take the scooter ashore. If the scooter is full size, such as the ones rented from the agencies that service HAL, then it likely can't get aboard the tender. Or, if you can't walk on/off the tender itself, then you are stuck.

     

    There is an elevator that will bring you and your scooter down all the way to the ship's tender dock. If you can then get up, close up the scooter like a piece of luggage, step down onto the tender w/scooter, reverse the process when you get to town, then you should be able to do it.

     

    I use a rented scooter, and cannot take it with me on a tender. A friend rides his own (which closes up), and he can walk a little, so his goes ashore easily.

    Good luck to you.

     

    Well I am not even going to worry about getting it on the tender they said they could do it so they better. It just makes me mad because who whats to go through all that again if you want to go back to the ship for something :(

  3. If you check http://claalaska.com/wp-content/uploads/2015/09/Juneau-JNU-2016.pdf

     

    You can see the Nieuv alternating with the Solstice on Tuesday with the "AMP" tendering option every second week with the distant unloved AJ dock.

     

    I hate tendering... I too was on the Zuiderdaam and got a cabin letter wheelchair users were not welcomed to the Juneau tender. Sad Panda.

     

    Swimming was not an option.

     

    Now that is just SAD and WRONG, they told me they could load and unload scooter from tender

  4. It appears to have changed since I last looked about 2 weeks ago. NADM was set to be in the AJ dock in Juneau on August 29th but now it is supposed to be anchored in the marine park. I'm going to remain ambivalent because there's no need to wait for a bus and we can end up right downtown, however I'm not keen on waiting to tender, and I'm a fit and trim young buck who has no trouble moving about!

     

    LOL good thing your not on a scooter like me. I just checked your date, your stuck too :eek:: :(

  5. Sorry that is happening to you.

    A number of years ago we were on the Ryndam and we had to tender in Juneau. Lots of ships there that day.

     

    I just think that it was wrong of HAL not to post that it was a tender port. If i had known that i would have booked the Westerdam. :mad: Whats even worst is they tell you, we are not tendering at any port in Alaska but Sitka.

  6. Interesting--I didn't know that. How many ships can dock there before they have to have others anchor off and tender?

     

    I got this from docks and harbors in Juneau : The new phase I cruise ship dock (CT Dock) provides greater capacity to handle larger (post-panamax) sized vessels. The new cruise ship project (phase 2) scheduled for completion in May 2017 will also provide capacity to handle the largest cruise ships in the world. We are not numerically adding additional berths to the Port of Juneau. There remains 4 berths and room for one vessel at anchor in the Port. If you are told you are at the AMP – this is the lightering float at Marine Park – your vessel would be at the anchorage.

  7. After searching and asking HAL several times, I found out we are tendering in Juneau. You would think HAL would have posted it so that some of us that have to ride a scooter would have known and got on another Ship.

    I just wanted to warn any of you that are handicapped and booked it, you will know in advance :mad:

  8. Does anyone know if the new dock is done in Juneau,I have a cruise there in June and cruise line of Alaska shows us docking at the amp dock. I called Holland Americia and asked and they tell me we are not tendering but Cruise Line of Alaska show amp is tendering. Cruise will be in juneau the 20th of June.

  9. You only think that was bad. we went to Bermuda last May had the Garden Villa supposed to be the best right (WRONG) one night we were so tired wanted to go to bed they started that white party the whole room shook till midnight called and complained they just blew it off.Then the next day the hotel director shows up and asks what the problem was , I told him if you would have come up when i called you could have seen what the problem is.

     

    Then had sewer smell in the rooms several times. Me and dw woke at 2:30 am almost puking from the build up of sewer smell.

  10. If anyone out there has booked cabin 9600 on the Dawn, you might want to get on the horn right now and starting lobbying for a new cabin. For most of our Jan. 25 Western Caribbean cruise, we had a toilet that wouldn't flush. What's more, there are several other cabins on the Dawn (and presumably some other ships) that have this problem because of the way the plumbing system is designed.

     

    What started as a small thing -- the toilet sometimes taking a while to flush -- became a big thing, culminating in overflows and middle-of-the-night calls to guest services. On the last night, we called guest services in the middle of the night and they said they couldn't help us (even though we'd been told numerous times that plumbers were available 24/7).

     

    We called or visited guest services 10 or 12 times, trying to get the problem fixed. A number of reps there were kind and sympathetic and promised to "take care of it." It was never truly fixed and remained a problem to the bitter end. They did comp us a dinner at a specialty restaurant, so that was better than nothing as a goodwill gesture. But we would rather have had a working toilet.

     

    Along with a wee-hours overflow, the lowlight or this ordeal was a visit to the hotel director, Sonja Sommergger. We asked to see her mainly because we were told during our CC Meet and Greet that officers would rather hear about problems directly from guests while still onboard than to read about them later on Cruise Critic. To us, this was a courtesy visit. After I explained our problem, she said she already knew about it, then launched into a 5-minute speech that could best be summed up as "s**t happens." She said our cabin and several others were just at an unlucky spot in the elimination plumbing. And, oh well, what can you do?

     

    I don't know what we expected, but this wasn't it. Of the dozen or so apologies we heard from crew members over the week, hers was by far the least sincere sounding.

     

    We don't expect perfection on a cruise, but we should be able to count on three squares, a decent bed and a working toilet. In this case, two out of three ain't good.

     

    Jim

     

    We went to Bermuda in May had the Garden Villa and had sewer smell 4 out of the 7 days.Me and dw woke up almost Puking from the smell that had built up in the room at 3 AM

  11. [quote name='LMaxwell']Enough with the smoking / strawman arguments. All smokers were given ample notice of change to smoking policy. Can no one see the difference? Maybe a bunch of people are as unsophisticated and incapable of critical thinking as NCL hopes they are, or are plants by the cruise line to cheerlead what a great change this is.

    I, for one, will reduce the DSC by any amount charged to me in addition to the amounts I agreed to when sold these cruises by my PCC. Anyone who tolerates these charges is the reason we all get charged more. Stop being a doormat and companies will stop walking all over you.[/QUOTE]

    I was wondering who was going to pay for all the free dinners and drinks when NCL was GIVING AWAY THE FARM, now we know :eek:
  12. [quote name='HoopTroop']Hey, much like the fee for room service, you can smoke in your room for a fee, I thinks it's like $250.00. Why complain, just pay it each time you smoke.[/QUOTE]

    I just fail to see why you just can't do like everyone wanted smokers to do. Just get up in the morning and go eat, just like everyone told the smokers to do, get up and go out on deck to smoke in the smoking section. I really find this funny as now when it affects you, you now know how the smokers felt. Myself, I will have my smoke when I want on my deck in the garden villa for this cruise and then find another cruise line for the next one.

    I don't need to cruise NCL and if all lines go non-smoking I can fly where I would like to go. So, once all of those who aren't going to cruise NCL any more because of a charge for room service and all the smokers who have gone to other lines, the rest of you can make it up with the money in your wallets:D
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